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April 1, 2022
Question

Shortcut takes over

  • April 1, 2022
  • 53 replies
  • 3739 views

https://1password.community/discussion/comment/635662/#Comment_635662

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The new version has a keyboard shortcut Command-Shift X to bring up one pass. This is also strikethrough in google docs, which I use all the time. I tried to disable in preferences, but didnʻt find it. I tried to overwrite it but it didnʻt work. Can this be disabled or set back to the one I prefer? Thanks!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

53 replies

January 29, 2023

This was quite annoying. The workaround needs to be very public with the installation instructions.

January 29, 2023

This still doesn't work on a mac w/ the safari 1p extension running. Cmd-shift-x opens the 1password extension still and won't do strikethrough in google docs.

February 3, 2023

Just wanted to shout out thanks again for the variety of solutions proposed. In 2022, I fixed the issue using Mac preferences. The problem just started to reoccur again a couple weeks ago. Nothing changed on the mac side, so changed the 'open' preference in the browser app preferences to something else and now my strike through works again.

February 3, 2023

I don't understand...this doesn't work with safari still as far as I can tell. Does it? If so please tell me how.

February 3, 2023

+1, I'm a professional writer working almost exclusively in google docs. This is so disruptive to my workflow that I would happily migrate to an entirely different password manager or disable the browser extension if my IT team would let me. Please at least give me the option to customize the shortcut on the 1P side.

1P_Tommy
1Password Employee
February 4, 2023

Thank you folks. I've passed on your thoughts to the team.

ref: dev/core/core#8796

March 16, 2023

Changing the Keyboard shortcut for the browser extension works for a period of time and then eventually, inevitably switches back to Command-Shift X. Approximately once every three weeks or so. Please, let me remove the keyboard shortcut entirely and permanently, I never want this to pop up, especially when using Google Docs.

March 17, 2023

Hey @saro, it's strange that the keyboard shortcut switches back to Command-Shift-X. I've never encountered the keyboard shortcuts changing without making updates to them myself.

What browser are you using? Do you clear your browsing data on a regular basis? Do you notice any other changes in your extension settings when the keyboard shortcut switches back?

March 17, 2023

Hello, I am using Chrome on macOS. I do not notice any other changes in my extension settings.

steph_giles
1Password Employee
March 20, 2023

Thanks for getting back to us @saro.

Do you notice anything else happen when it switches back? Are you clearing your browsing data? Is this happening after an update or does it just seem sporadic?

It would be good if we could pinpoint exactly when this is happening so we can file an issue with our team to see if we can improve the behaviour in certain scenarios.