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April 1, 2022
Question

Shortcut takes over

  • April 1, 2022
  • 53 replies
  • 3739 views

https://1password.community/discussion/comment/635662/#Comment_635662

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The new version has a keyboard shortcut Command-Shift X to bring up one pass. This is also strikethrough in google docs, which I use all the time. I tried to disable in preferences, but didnʻt find it. I tried to overwrite it but it didnʻt work. Can this be disabled or set back to the one I prefer? Thanks!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

53 replies

1P_Dave
1Password Employee
November 27, 2023

@honzaf

I'm sorry that you're seeing the shortcut reset. Are you changing the keyboard shortcut to an alternative key combination or are you leaving it blank? If it's the latter then can you try entering an alternative key combination?

If that still doesn't work then can you tell me which alternative key combination you set before the shortcut reset?

-Dave

November 27, 2023

I was resetting it repeatedly, and it kept coming back. Yesterday, I set it to different combination - now I looked and it is back to the original combination again. So neither approach works.

1Password Employee
December 6, 2023

Hello @honzaf, may I ask which key combination that the shortcut was set to? If you set it to (CMD⌘ + Shift⇧ + 1) does it still revert back?

December 7, 2023

I don't know because I already use that combination for other purpose, so I can't test it.

1Password Employee
December 7, 2023

@honzaf, thanks for getting back to us.
I understand that you can't try the shortcut I suggested. Could you tell me which specific shortcut you tried to add to activate the 1Password extension before the shortcut setting reverted back?

December 8, 2023

Interesting behavior - right now, I tried setting it to Cmd+Ctrl+Shift+M (just something I do not use). I am on a Mac. It shows in the box, formatted differently than other extension: it does not use the special symbols, but spells it out as Command + Ctrl + Shi... (trunacted).

Then I close the window, reopen chrome://extensions, and the old shortcut is still there - it was not actually changed! Now it is not popping up (yay), but it will come back again soon.

1P_Tommy
1Password Employee
December 8, 2023

@honzaf

Try keeping the shortcut you set to three keys. Does that produce any better results?

December 8, 2023

Ok!

December 9, 2023

I tried changing it to Cmd+Shift+M. It saved. We will see if it sticks (past experience says it won't).

December 12, 2023

I just created a community account to support this. Please stop taking all the very common keyboard shortcuts used for other apps. Also the fix for this works if you change it in Chrome but could be much much easier