Signing in to CalyxOS. using 1password.com. Scan QR code + masterpass and it spins indefinitely.

To clarify. The steps I have taken:
1. Add account based on 1password.com
2. Scan QR code
3. Enter master password
4. Blue circle spins... indefinitely... >20 min

If I press < arrow, I get message: "Please wait 1Password configures your account."

I've deleted and reinstalled 3+ times. I've tried over a dozen times over the span of 3+ days.

I am having the same exact problem. Also on CalyxOS 2.8.0 on a Pixel 4a. Downloaded via Aurora Store. I have also reinstalled and rebooted.

Tried again today for 20 min... no luck.

Contingency plan is to switch one of the KeePass products. One of the reasons I got onboard with 1Password was due to reviews suggestion good customer support. If anyone has suggestions as to the best way to find that good customer support, suggestions appreciated.

Tried again today for 19 min... no luck.

Hey @sparrowrad10 and @chrisble, I'm sorry you're having trouble logging in to the Android app. This is surely not how 1Password is supposed to work.

There seems to be an issue where devices running CalyxOS cannot sign into the Android app when the 1Password account has a security key set up. Can you confirm whether or not your 1Password account has a security key set up? If so, can you temporarily disable it through 1Password.com and see if you're able to sign in to your Android app?

Thanks @ag_audrey, I did this and then it worked. Now that I've completed the sync, is it safe to re-add my security key?

+1

Thank you! Working great.

FWIW: I re-enabled security keys and it appears to be working.