Skip to main content
August 1, 2024
Solved

Support for Zen browser

  • August 1, 2024
  • 115 replies
  • 21330 views

Hi!
There's this new browser called "Zen browser"
It's based on Firefox but the 1password extension doesn't work with the desktop app


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Best answer by 1P_Dave

Hello folks, 

I'm happy to share that you can now add Zen Browser as an additional browser to 1Password for Windows. Follow these steps: 

  1. Install 1Password in Zen Browser from the Firefox Browser Add-ons Store
  2. Add Zen Browser as an additional browser to 1Password: Connect additional browsers to the 1Password app


A couple of notes:

  • Make sure that Zen Browser is installed system-wide with admin permissions in the C:\Program Files folder.
  • Zen Browser is not an officially supported browser and you might run into unexpected issues. If you see those same issues with a supported browser like Firefox then let us know by starting a new discussion and we can investigate.


-Dave

115 replies

1P_Dave
1Password Employee
November 12, 2024

@plssupport

Thanks again for the feedback. 🙂

-Dave

November 15, 2024

Any details you can share around this? Is it just a ticket on some board nobody looks at, or is it planned? Either literal support for Zen or a "whitelist" of browsers supported on Windows?

November 17, 2024

@1P_Dave Can I ask why you stopped approving new browsers before you had the custom trusted browser feature ready on all platforms, especially the biggest (Windows)?
I really don't get it, and it really sucks to see that you're apparently still not working on it, you're just passing along feedback that people "want it"?

I thought the days of 1Password being a Mac-first company were somehow over, but I guess not... :(

I guess to get your team to approve a new browser, it has to be built for Mac-first, like the Arc browser, to get your team to approve it even after you have "stopped" doing so.. :/

November 17, 2024

This thread has been open for 3 and a half months. Has any progress been made?

cryptofyre
November 22, 2024

I understand the importance of ensuring security and compliance, but this delay for such a critical feature feels unwarranted. As both a business and personal user, the hesitation seems unnecessary given the circumstances. The Zen Team has gone above and beyond to ensure their app signatures meet your requirements, adhering strictly to your guidelines. Despite this, there doesn't appear to have been any progress or changes on 1Password's side.

While I appreciated the exception made for Arc on Windows, this seems to be the only instance of flexibility. Is there any way to expedite this process? Perhaps there's someone specific I could reach out to for further advocacy, as it feels like these concerns are not being addressed.

Many Zen users, including myself, are facing significant challenges with this on Windows. It's increasingly frustrating and makes me reconsider continuing with 1Password. I deeply value the platform but having to log in every time I need to access resources in my preferred browser undermines the user experience. This functionality should be a user-driven choice, not one dictated by hardcoded limitations.

1P_Dave
1Password Employee
November 22, 2024

Hello everyone,

The old process of manually vetting browsers resulted in only a very limited number of browsers being supported, the amount of work required to vet a browser made it impossible to review and approve every browser that was requested by customers and only a small number made it through the process. This told our team that we needed to change the process and that's why we're hoping to release a custom additional browsers feature in the future so that you can use any browser with 1Password for Windows whether our team has approved it or not.

Your requests and feedback are important and are all considered by the team. Which features are implemented (and when) depends on a variety of factors that include: consideration for our existing product roadmap and planned features, urgent bug fixes that need to be prioritized over feature requests, available development resources, other customer feedback, and more.

Please continue to voice your feedback, it helps us to make 1Password better for everyone even if a specific feature isn't implemented right away. 🙂

-Dave

November 24, 2024

Is there any workaround that can be used temporarly on windows? Its rather frustrating that there are workarounds for MacOS and Linux (https://docs.zen-browser.app/guides/1password) but when I'm on my windows machine I can't intergrate with the desktop app

IAreKyleW00t
November 24, 2024

December 2, 2024

Adding my vote to the pile: please support Zen browser

December 2, 2024