System crash caused by memory leak

Hello @Cubox! 👋

Thank you for reporting the issue. I'm not seeing other reports just yet, if you reinstall the beta then are you able to reproduce the issue at all? If you can then are you able to share a screenshot of how much memory 1Password is using from the Activity Monitor when you see the error message?

I look forward to hearing from you.

-Dave

I have had this issue as well, on Windows 11 - I want to revert back to the production version, but the installer doesn't let me as it says I have a newer version.

I didn't know what was causing my issues, and I was just closing things down 1 by 1 to see what changed - closing 1Password dropped my commit charge by 30% - I didn't notice it was using lots of RAM though?

There was an update which I have just applied, so I'll see if it continues. 1Password also seems to be disconnected from my Edge browser as well now, this is for the last few days - but it still the case on this currently version.

For info: I've just been running the latest 1Password for maybe 40 mins - here's the drop in commit charge, when I exited 1Password.

Hey there. Just wanted to add to this report.
Using this version from the beta channel for the previous days, took me a while but i found it was the culprit of a memory leak.
1Password for Windows 8.10.8 (81008024)

You would see this number of memory add 100Mb every minute or so, until it was completelly full.

Hi @seanuk and @Adeiko, thanks for sharing these screenshots! An issue has been filed for our team to investigate this, and I've added the details you've provided to this issue.

In the meantime, I'll include the steps to revert to the production release below. Before you begin, make sure you are able to log in at 1Password.com and have a complete and up-to-date set of your data there. It's also a good idea to make sure you have a copy of your Emergency Kit with your password filled in: Get your Emergency Kit

1. Uninstall 1Password and remove all associated data with the steps listed here: How to uninstall 1Password
2. Download and install the latest production release: Download 1Password 8 for Windows
3. In the app under ⋮ > Settings > Advanced, make sure that your release channel is set to Production.

I hope this helps, but if you have any further questions, let us know!

ref: dev/core/core#22495

I can also confirm this particular issue I have been fighting with memory leak for the last couple of weeks and was unable to determine the source. I was using up to 64 gigs of Ram and page file causing my machine to crash after about 7 hours of use.

Seeing this post I closed 1 password and the memory was released. as far as I can determine there wasn't any indications that it was 1 password that was caused in the memory problems even with pool monitoring etc.

Since I now I've determined the source of the leak word detailed logs of the process running be useful

This problem has now been released on the production version.

I had resolved it by installing the beta and going back to production - and my PC has just starting crashing again - and it looks like production has just been updated and now contains this problem too.

Hello,
same with the problem reported https://1password.community/discussion/140493/1password-app-integration-broken-on-microsoft-edge-nightly-8-10-8-81008002#latest (1P app integration with the browser extension not working)
It has been ported to production.

I did not test to see if a memory leak occurred on my PC but did you observed a problem with the browser extension being unlinked with the 1P app ?

@1P_Gem I'm seeing this in production channel as well.

How about 40GB of committed memory in less than 24 hours :)

I took some process explorer screenshots, and with all browsers closed and background processes killed, starting 1password and leaving it at the lock screen waiting for my passphrase, it consumes 4.536 MB more of Share Commit memory every 1 second.

Closing the desktop app releases the memory immediately.

Windows 10 22H2
1Password for Windows 8.10.8, 81008045 on PRODUCTION channel

Edge extension 2.12.0 21200004, on STABLE channel (though generally not using Edge, no extension update offered)
Firefox extension 2.11.0 21100005, on STABLE channel (no update offered)
Chrome extension 2.12.0 21200004, on STABLE channel (no update offered)

Where can we download the previous version to get this working again?