Skip to main content
A
Anonymous
February 15, 2022
Question

Touch ID does not focus when (locked) 1Password is opened in full screen

  • February 15, 2022
  • 14 replies
  • 265 views

If 1Password is locked (automatically on manually) and I open 1Password, the touch ID prompt is displayed but does not have focus so I cannot authenticate with touch ID: I must bring the prompt into focus myself (by clicking on it (I haven't yet identified a keyboard based solution)) and then authenticate.

I'd love it if the touch ID prompt was launched in a focused state, so that I can open 1Password and immediately authenticate with touch ID. I had this problem in v7 too and figured it'd be fixed in v8, but it hasn't yet, so I'm surfacing it now just in case it's slipped under the radar.

Steps to reproduce:

  1. Log in to 1Password
  2. Set the app to fullscreen (a whole workspace)
  3. Lock 1Password
  4. Open 1Password
  5. Observe the touch ID prompt is not in focus and does not respond to touch ID interaction

The first image is 1Password's state after opening it while locked.

The second image is the touch ID prompt in focus after I've clicked on it.

Thank you,

1Password Version: 8.6.0
Extension Version: Not Provided
OS Version: 12.2

14 replies

Jack_P_1P
1Password Employee
Jack_P_1P
1Password Employee
February 22, 2022

Hey @prompt:

We've recently made some improvements to focus when 1Password is in fullscreen mode. Stay tuned for our next beta release and let me know if that improves your state of play!

Jack

A
Anonymous
February 24, 2022

Hi @Jack_P_1P, thank you for the response. I've updated to the latest version but I continue to experience the behavior described in my post. For confirmation, I am updated to...

1Password for Mac 8.6.0
80600043, on BETA channel

1P_PeterG
Community Manager
1P_PeterG
Community Manager
February 26, 2022

Hello @prompt, thank you for letting us know. We'll look into this on our end!

A
Anonymous
May 11, 2022

Was this ever addressed? I'm getting the same behavior on 1Password for Mac 8.8.0 (80800022, on NIGHTLY channel).

1P_Tommy
1Password Employee
1P_Tommy
1Password Employee
May 11, 2022

@thisisconlan

Same here on the nightly. You might be experiencing a regression. I'l ping those developers on your behalf. Thanks for bringing this up.

ref: dev/core/core#14990

A
Anonymous
May 11, 2022

@1P_Tommy Thanks.

A
Anonymous
June 1, 2022

For what it's worth, I'm on the https://releases.1password.com/mac/beta/#1password-for-mac-8.8.0-104) and I am continuing to experience this behaviour: the steps from my original post continue to reproduce the issue. I'm not in any rush to have it resolved, just echoing the above comment about it still being an issue so there's no ambiguity from my silence! :)

A
Anonymous
June 28, 2022

Hi, gang. This issue was fixed for me for awhile, but it's back in the latest 8.8.0 beta and nightly builds.

A
Anonymous
July 7, 2022

@1P_Tommy Any idea if this is a currently known issue? By the way, the original post mentions it happens in full screen, but for me it happens regardless of the window placement.

1P_Tommy
1Password Employee
1P_Tommy
1Password Employee
July 7, 2022

@thisisconlan

Yes, this has been filed with the development team. Yep, you were included in that report. I'm sorry this behavior came back. That said, I no longer experience this, but I may not be the best barometer as I often need to install/uninstall troubleshooting for users.

Which build are you using currently, the beta, or nightly? I am on the nightly.

Show more replies
Terms & ConditionsAccessibility statement

©2026 1Password. All rights reserved.
4711 Yonge St, 10th Floor, Toronto Ontario, M2N 6K8, Canada