Touch ID keeps getting turned off

@sbchasin

Looking at the numbers you are using a nightly. I'd recommend getting you into our support team and let them look at a diagnostics report. Please use the following steps to create a diagnostic report.

1. Open 1Password.
2. Press Command and comma (Control and comma on Windows). The 1Password Preferences/Settings will open.
3. Select Advanced.
4. Select Send Diagnostics.
5. Select Reveal to locate the report in your Downloads folder.

Attach the diagnostics to an email message addressed to support+forum@1password.com.

• Your forum username: schasin

• A link to this thread: https://1password.community/discussion/146175/touch-id-keeps-getting-turned-off#latest

• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

SDH-69734-941

Thank you kindly.

ref: SDH-69734-941

I'm on the Beta channel for macOS Sonoma to get round problem with errant migration pop-up (81036001) and now TouchID setting refuses to turn on. (I see a very brief flash of a tick mark)
Update: Actually if I tick "Apple Watch" as an unlock option then Touch ID tick icon activates. But as per the OP TouchID turned itself off between yesterday and today.

@KiwiGraham

Please let them look at a diagnostics report. Use the following steps to create a diagnostic report.

1. Open 1Password.
2. Press Command and comma (Control and comma on Windows). The 1Password Preferences/Settings will open.
3. Select Advanced.
4. Select Send Diagnostics.
5. Select Reveal to locate the report in your Downloads folder.

Attach the diagnostics to an email message addressed to support+forum@1password.com.

• Your forum username: KiwiGraham

• A link to this thread: https://1password.community/discussion/comment/712196/#Comment_712196

• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

I appear to be having the same problem.

1Password for Mac 8.10.36 (81036010)

I seem to also be having the same problem. I am sending a diagnostics report.
1Password for Mac 8.10.36 (81036010)

I believe I have the same issue.

Could not work out why I was repeatedly asked for a password so checked setting and both Touch ID and Apple Watch were off. I did not turn them off.

Turned them on, will see if they go off again.

Now 1Password says

"Touch ID sensor is currently unavailable. You need to sign in using the account password."

I have just locked my screen and unlocked it with the Touch ID so it is working.

Same issue here, on both my personal and work machine with beta. Moving back to production.

Alongside the Touch ID support disabled, my SSH agent also gets disabled along with all the developer options.