TouchID requires password too often

In a single 48-hour period, using 1Password on macOS (Ventura v13.0.1), I used AutoFill a total of 50 times. Out of those 50 times, 1Password required my actual password (not TouchID) 10 times.

Is this limited to 1Password?

For what it's worth, with a MacBook Pro 16-inch 2019 (Ventura 13.0.1), I have the same problem with 1Password 8, but also when rebooting or using different applications.

It seems to have started when I upgraded to Ventura, and deleting and re-entering fingerprints doesn't seem to help.

David

I’ve always expected this behavior after a restart. But 1Password isn’t supposed to do this 20% of the time during normal autofills.

I’ve always expected this behavior after a restart.

I seem to have misread your original post. The problem I'm talking about is Touch ID failing (and then asking for a password) more often than it used to, not 1Password requiring a login password more often.

Sorry for the confusion.

David

Hi @LarryMcJ,

Sorry to hear password settings aren't behaving as expected. Could I ask you how your auto-lock settings are currently configured? You can find these just below the Touch ID section you shared:

And to confirm, are you being asked for your account password when using autofill via a keyboard shortcut? Is the behaviour the same whether you're filling in your browser or an app?

Let me know and we'll take it from there. 🙂

Auto-lock has always been set to 2 minutes, and I don't want to alter that. I just don't want to have to manually authenticate with my password to open 1Password more than once per 30 days, as is supposed to happen.

I don't use keyboard shortcuts for autofill and I don't use 1Password for apps in macOS. I'm only using 1Password to authenticate websites.

Wow - interesting forum GUI - cannot delete post

I have the same issue: I have it set to unlock with touchID, require password every 2 weeks, and it requires a password every time the screensaver starts or computer locks (no touchID). 1Password for Mac 8.9.8 (80908009)

I feel your pain. With this occurring approximately 80% of the time for me, it’s become a major problem when I have to use 1Password so many times daily.

I’ve been a vocal proponent of v8 since it’s release, but I’ve noticed things like this take much longer to resolve than pre-Electron. I hope things improve – after 17 years I don’t want to change 🙁.

My experience with 8.9.8 is much better, but not perfect. Our silicone Macs seem to be fine, but my Intel iMac locks and needs my password about every other day. I sleep my iMac, requiring an immediate log-in password, so I have my iMac 1P8 set to never lock.

All of our Macs are on Monterey.

8.9.8 is what I'm using and my Macs are all M1 and M2 and all running Ventura.