Trouble changing passwords

These are some great suggestions Former Member !
Thanks for taking the time to share your thoughts and feedback on this. I will forward it to the team.

Thank you to Tertius3 for chiming in.

I have used 1P since 2009. The change password function worked pretty well for most of that time. However, during the last year it has become extremely difficult. Sometimes it works, but at least half the time it results in a large amount of rework, including additional password resets with websites.

It is a fact that when you create a new password, it you don't save it temporarily somewhere, you are asking for a good chance of quite a bit of additional rework. The fact that I have a listing of passwords, including the current one and the new one, available in a separate text editor has saved me countless episodes of frustration.

The automated support from 1P should just work. It doesn't.

Here are things that need to be improved:
- the password history function. Used to be great. Now it is useless.
- the confusing UI where you get multiple popups, some covering others, and you never know whether to click Save, or something else. The fact that Kevin.li gives a workaround demonstrates somewhat the issues.

Hope this helps.

@jasimon9:

Thank you as well for the feedback!

the password history function. Used to be great. Now it is useless.

I am curious about this, do you mind elaborating? How is it useless now, and how was it great before?

There used to be a password history feature. It is no longer there.

@jasimon9:

It's here:

See also our previous discussion https://1password.community/discussion/124996/password-change-history-is-hidden for all the details :+1:

Many times there is no such choice. Does that mean there is no history present?

It probably means there's no history to show for that particular item. If you're on a website and trying to change a password but failed to save it, the new password won't be stored in the item's history, but rather in the generator's history:

1. Click the 1Password extension icon in your browser's toolbar to open it.
2. Click the Key button on the top right area to reach the generator.
3. Click the "Generator History" button at the bottom to view and recover any lost new passwords that were used in websites but weren't saved.

I see the generator history in the 1P extension in Chrome. That could be useful in these edge cases!

However, I have recently switched to Safari, and trying to make a go of that. I don't see the "Key" button or another way to access the generator in the Safari version.

Hey @jasimon9 ,

Safari is indeed different. When you use a new generated password on a website, it is automatically saved as a new "Password" item in your 1Password app (an item with a grey key icon instead of a website's icon/logo). When you update that new password in the relevant login item, that password item will disappear automatically as to not clutter your 1Password, but if you failed to save/update the new password, then you can find it in the "Passwords" category of your 1Password app.

Thanks for the explanation.