Typing characters into the password field is broken [See the Approved Answer]

Hello @gullevek! 👋

Thank you for reporting the issue, I can reproduce the same behaviour on my own iPad and I've opened an internal work item with our development team so that they can investigate further. While I'm not able to provide any sort of forecast as to if or when we'll be able to resolve this issue, I can tell you that we're aware that it's something in need of fixing. I hope you can understand.

I'm sorry for the inconvenience caused by the issue, hopefully it can be fixed soon.

-Dave

ref: dev/core/core#22204

Thank you,

current work around: input password in iPhone
de-merit: friends asking you why you don't use KeePass ...

@gullevek

Our developers are on the case and hopefully the issue will be resolved soon in a future update. Thank you again for the report. 🙂

-Dave

Are there any known bugs atm regarding entering and editing passwords on iOS (both iPhone and iPad)? When I try to enter a password it only registers a few characters before more characters are not registeret at all and the marker starts to blink (almost like it’s erasing something). This is happening on both my iPhone 14 Pro and iPad Pro 2018 (both running the latest iOS and 1Password).

1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: iOS 16.5
Browser:_ Not Provided

I’m having the same issue using iPhone 12 and iPad

Hello @pbns1979 and @glo! 👋

I'm sorry that you're running into difficulties when editing a password field in an item. This is a known issue that our developers are aware of and are working to resolve. We're currently testing a fix in the latest beta version of the app and, if testing goes well, we hope to include the fix in the App Store version as soon as possible.

Thank you for reporting the issue, hopefully we'll have a fix out soon.

-Dave

ref: dev/core/core#22207

Just adding how frustrating this issue is. I work primarily on an iPad and my family largely interacts with our family account through iPhones. We’ve been with 1Password for years but I’m getting close to switching. The product is inferior in many ways to when I started, including this debacle of not being able to type in a password. I’m not sure if you are aware, but that may be the single most important function a password manager needs. The greatest password security in the world doesn’t matter if you can’t put any passwords into it. For the past few weeks, I’ve been writing new passwords down in a notebook and wondering what exactly I am getting for my 1Password subscription.

And as a technical note, I have tried going back and forth from my iPad to iPhone and the data entry is broken on both, though occasionally one will work well enough to accept an edit or addition. But copy and paste seems to be the most reliable workaround but I am not going to walk my wife and son through a multi-step process involving other apps just to update a password. They would have even less patience for that routine than I do.

@JerryFletcher70

I'm sorry for the frustration that the issue is causing to you and your family and I appreciate that you took the time to provide such detailed feedback. I've shared your post with the team internally; we're all eager to see this issue resolved and we understand how much of an impact it has on your use of 1Password.

I do have some good news: our developers have finished coding a fix and we're currently testing that fix in the latest beta version of 1Password for iOS. As soon as we verify that the fix fully resolves the issue and doesn't contain any bugs we'll include it in a future update to 1Password as soon as possible.

Thank you for your patience and hopefully this issue will be fixed shortly.

-Dave

I’m having this issue as well on the iOS version. I’m getting so sick of these glaring issues that should’ve been caught in QA. I feel like I’m I’m paying 1P to be a beta tester.

Good day,
only in 1Password and nowhere else on the iPhone keyboard strokes are not taken over.

The Back key is taken over.

I have tested it:
The error also occurs with normal passwords, not only with PIN codes, and also with letters.

Can't attach you the screen capture I made.

Restarting the iPhone did not help. Nor did closing the app completely.

Kind regards,

Zuano

1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: iOS 16.5
Browser:_ Not Provided