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June 1, 2023
Question

Typing characters into the password field is broken [See the Approved Answer]

  • June 1, 2023
  • 56 replies
  • 2446 views



https://1password.community/discussion/comment/690500/#Comment_690500

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iPad OS: 16.5
1password: 8.10.7

Create new Login, or Password or anything and add a password field.

iPad without Magic keyboard:
input OK, but delete (backspace) does not really work. it might delete the character after several tries, and the cursor will jump like crazy one position back and forth. First character is not delectable
iPad with Magic keyboard:
only first character input ok, further character input hangs and no further input is possible. Backspace sometimes works, but to get it work you need to press the key many many times. select all and delete works.
Sometimes pressing random characters will make the input work, but very slow.

To actually input a password you need to write it down some place else and copy it from there.

iOS with the same version has no problems


1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: iPad OS 16.5
Browser:_ Not Provided

56 replies

June 20, 2023

@irismn just curious what was your workaround?

June 20, 2023

It was a tedious process but I typed the pw into another document, then cut and pasted it into the pw field. Thank you.

1P_Dave
1Password Employee
June 21, 2023

Thank you for sharing your workaround. 🙂

-Dave

June 22, 2023

When I try to put in my password, if there is a capital letter, it will type it and then immediately delete it. I'm not able to put in my password as it is. It's very frustrating, please help. I'm using 1Password on my iPhone 13.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=Why%20won't%201%20Password%20let%20me%20put%20in%20my%20password%20when%20there%20are%20capital%20letters%3F%20

1P_Dave
1Password Employee
June 22, 2023

@jellybean

I'm sorry that you're running into problems when typing a password. This is a known issue that our developers are working on and hope to fix soon. In the meantime, you can use another device to edit your passwords or use 1Password for Safari to automatically generate and save passwords for websites: Get to know 1Password for Safari on your iPhone or iPad

-Dave

June 22, 2023

I’m having the same problem. It looks like it was reported 3 weeks ago. Quite a long time for an issue that disables editing a password in a password application. I’ve been using 1Password for a few years. If not fixed since I will be forced to abandon and move to IOS password management.

ag_mike_d
1Password Employee
June 23, 2023

Hello @JimNull,

I'm sorry to hear that you've also encountered this issue when typing in a password field in 1Password for iOS. I've included your report in the issue we have filed. You can follow the details in Dave's message above to ensure 1Password for iOS is update and you receive a fix as soon as it is available.

I'd also suggest keeping an eye on 1Password Releases for the latest updates.

June 28, 2023

I have noticed an issue that is reproducible using the following steps.

  1. Create new Login, enter the login name
  2. Enter username
  3. For the password, key in something that ends in an uppercase letter. The uppercase letter will briefly appear, then disappear. Saving the new entry and re-opening shows that the uppercase letter was not accepted, so it isn't merely a display issue. It will not accept an ending uppercase character.

However, if I go in and Edit the entry, the password portion of the dialog allows me to add the uppercase character and save it.

Has anyone else noticed this behavior?


1Password Version: 8.10.7
_Extension Version:
Not Provided
_OS Version: 16.5.1
_Browser: n/a

1P_Dave
1Password Employee
June 28, 2023

@cardinal55

I'm sorry that you're also running into problems when typing a password. This is a known issue that our developers are working on and hope to fix soon. In the meantime, you can use another device to edit your passwords or use 1Password for Safari to automatically generate and save passwords for websites: Get to know 1Password for Safari on your iPhone or iPad

-Dave

ref: dev/core/core#22207

June 29, 2023

@1P_Dave thank you for the update, I'm happy to hear it is a known issue that is being worked on.