Unable to unlock or view items in 1Password in the browser [SEE APPROVED ANSWER]

** Update*

Just after posting this, I saw a new update available in Chrome, only after I went to get the version (i.e. I did not see the typical "Update" button in chrome" Accepted the update (version listed below) and now everything seems to be working now....

Anyone seeing a problem with the 1password (1P) extensions today? I added a standard web access username/password. App on Mac accepted it. See new object in Chrome extension on Mac. I see the new login object in App on PC (win11), but do not see in Edge or Chrome on PC. I restarted browser on PC, has latest browser. Running 2.14.1 of the chrome extension. Removed chrome extension, readded. Now there are no objects in vault. Setting from 1P chrome extension opens page and shows my 1P account info. Ideas?

1Password Version: 8.10.13 (PC)
Extension Version: 2.14.1 (Chrome)
OS Version: Win 11, version 22H2
Browser: Version 116.0.5845.111 (Official Build) (64-bit)
Browser: Not Provided

I created a support request via email for this and provided a link to the thread.

In addition to the extension no longer syncing, there are also other errors like an HTTP 400 from "https://my.1password.com/api/v1/vault/preflight/create?type=G" when trying to create a new login.

Various JS errors appear in the console:

• "web-api/api/person.ts#getUser failed to decode: Failed to decode as Person"
• "Sync error without code."
• "Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist."

Not really useful for troubleshooting, but that's all the info provided in the error messages.

Same here. 1password desktop app in Windows syncs to the cloud just fine, the extension isn't seeing the changes, even after a reboot and full login.

Suddenly started working again

There's a thread for the same issue in the browser extension forum (no fix yet there either): https://1password.community/discussion/141910/1pw-in-the-browser-doesnt-see-latest-changes#latest

Similar thread in General > Lounge: https://1password.community/discussion/141909/chrome-browser-extension-stopped-syncing#latest

I just received word from 1password that the issue was resolved. I've checked and all is now working for me.

Yup, same here. Good to go!

Resolved!
https://status.1password.com/incidents/2vybg3rdkwz9
https://status.1password.com/

.

Hello folks,

It sounds like you're experiencing an issue with 1Password in your browser related to a server incident we identified earlier today. We've since deployed a fix, and everything should now be back to normal.

If you are still experiencing an issue, lock then unlock 1Password in your browser. If you're still unable to use 1Password in your browser, please let us know exactly which steps you’re taking and if you see any error messages. The more information that you can provide, the better and more quickly we'll be able to help.

-Dave