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August 24, 2023
Question

Unable to unlock or view items in 1Password in the browser [SEE APPROVED ANSWER]

  • August 24, 2023
  • 22 replies
  • 482 views

https://1password.community/discussion/comment/694184/#Comment_694184

.

I've tried uninstall/re-installing. Shutting 1password down, closing/opening the browser. I've restarted the computer. Nothing works.

When I uninstalled/re-installed... now no passwords are in my extension. It's as if it's a clean slate. However in my 1password app (and online through the website) they're all there.

Any ideas?


1Password Version: 1Password for Mac 8.10.0 (81000055)
Extension Version: 1Password in the browser 2.14.1 21400102, on STAB
OS Version: 13.4.1 (c) (22F770820d)
Browser: Chrome

22 replies

August 24, 2023

Mad props for getting this fixed so quickly!

1P_Dave
1Password Employee
August 25, 2023

@jahson

I'm happy to hear that everything is working again for you. 🙂

-Dave