Unlocking 1Password in Safari requires entering the password twice

@1P_Dave and @Kevin_1P

Apologies gentlemen but I am back.

I have a new and related problem.

I have 1Password for Safari Web Extension setup with Integration set to off.

If / when I click on the 1Password for Safari Web Extension icon to unlock the 1Password for Safari Web Extension, I need to enter the password twice. That is, the first time I enter the password, 1Password for Safari Web Extension remains locked but the second time I enter the password, 1Password for Safari Web Extension unlocks.

Look forward to your response.

Thank you.

Hey, just wanted to jump in here and say that while I appreciate the credit, I can't accept it - I think you may be mistaking me for another Kevin possibly? ❤️ 😅

@Kevin_1P Apologies, it was a different Kevin that I was speaking to.

@1P_Dave or others, gentle reminder to please respond to my above post of November 5. Thank you!

@Joelc

I'm sorry for the delay in responding. I've done some testing and I can't reproduce the issue on my end, when I click on the 1Password icon in Safari's toolbar after turning off "Integrate this extension with the 1password desktop app" then I can unlock 1Password for Safari by entering my account password just once.

So that I can better understand the situation can you tell me the following:

1. What version of macOS and 1Password for Safari are you currently running?
2. Are you clicking on the 1Password icon in the toolbar? Or in a username/password field on a website?
3. After you enter your account password the first time, does the unlock prompt just disappear and a lock symbol appear over the 1Password icon in Safari's toolbar?

The Kevin that you were speaking to via email is also active on the forum, his username is @kevin_li. 🙂

-Dave

@1P_Dave appreciate both the response and the correction on which Kevin!

In response the answers are:
1. macOS = 15.1, !Passord for Safari = 8.10.50.25
2. I am clicking on the 1Password icon in the toolbar
3. After I enter my account password the first time, the unlock prompt disappears and the lock symbol remains on the 1Password icon in Safari's toolbar.

Thx!

@1P_Dave

In addition to the above added information, please see the below video which demonstrated the problem.

https://dropbox.com/scl/fi/vdvuei9ld6wq88zznsbaq/Screen-Recording-2024-11-10-at-9.14.23-PM.mov?rlkey=3k754qwwodj3wxv6u6rn71dia&dl=0%5D(https://www.dropbox.com/scl/fi/vdvuei9ld6wq88zznsbaq/Screen-Recording-2024-11-10-at-9.14.23-PM.mov?rlkey=3k754qwwodj3wxv6u6rn71dia&dl=0)

Worth noting, when not recording for this community I do add the step of confirming the password is properly entered.

Thank you.

@1P_Dave

Apologies for all the posts but I should have added that the above is on a brand new MBP that was built ground up (i.e., no Migration Assistant) so it is not something carried forward from an old machine.

Thank you.

@Joelc

Thank you for answering my questions and for the screen recording. I can't reproduce the issue on two different Mac test machines, can you wipe Safari's browsing history/cache to see if that makes a difference:

• Clear your browsing history in Safari on Mac - Apple Support (MZ)

Make sure to clear everything. If that doesn't work then can you tell me the following:

1. Do you see the same issue if you create a new Safari profile and use 1Password for Safari there: Use profiles in Safari on Mac - Apple Support (CA)
2. Have you changed any of Safari's settings on your new Macbook Pro? Specifically developer settings or privacy/security settings?

-Dave

@1P_Dave , appreciate the response.

Please note that I am swamped with work but will respond as soon as I can, likely tomorrow.

Thank you.

Thank you, I'll keep an eye out for your reply. 🙂

-Dave