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May 16, 2025
Solved

Wells Fargo Passkey Not Saving In 1P

  • May 16, 2025
  • 12 replies
  • 910 views

Hello. When I attempt to save a passkey from wellsfargo.com in Brave, 1P prompts me to create a new item or update existing:

 

 

 

Regardless of which option I choose, Windows Security prompts me to save the passkey in Windows Hello and the 1P browser plugin displays the following error:

 

 

 

 

 

Windows 11 24H2
Brave 1.78.102
1P 8.10.76
1P extension 8.10.76.32

I get the same error on a Mac with the latest version of macOS, Brave, 1P, 1P extension

Any assistance on how to save the passkey in 1P would be greatly appreciated. Thank you in advance.

Best answer by 1P_SimonH

We're happy to share that our latest release, 1Password 8.10.80, includes a fix for this issue. We appreciate everyone's patience while we diagnosed, created, and tested the fix. Please update to the latest version and let us know how it's working for you!

12 replies

1P_SimonH
1P_SimonHAnswer
Community Manager
June 10, 2025

We're happy to share that our latest release, 1Password 8.10.80, includes a fix for this issue. We appreciate everyone's patience while we diagnosed, created, and tested the fix. Please update to the latest version and let us know how it's working for you!

June 10, 2025

Still doesn't work with:

1Password for Mac 8.10.80 (81080023) + Firefox 139.0.1 (aarch64) + Firefox 1Password X Extension 8.10.78.43 [Latest version available at https://addons.mozilla.org/en-US/firefox/addon/1password-x-password-manager/]

1P_SimonH
Community Manager
June 10, 2025

Hi @Philippe23, it looks like the Mozilla folks are still doing their review before they make it available. Stay tuned for 8.10.80 to be available there soon.