What am I meant to do with offline items?

I'm having the same issue with a single item... thanks in advance for your anticipated support.

Hi @GreyM1P

I have the same issue, and this is my conversation number [#JBV-68265-691]. Thank you.

Hello folks,

@2bad - Did you receive a support ID or has someone already been in contact the with you?

@kelvingo935 - We appreciate you sending along the support ID, someone will be in touch with you as soon as possible.

@ag_mike_d - Hi there... no support ID or contact yet.

@2Bad - I'm sorry that you've not received further contact from us. Could you check your spam folder for any correspondence from us?

If the email is not there, could you to create a diagnostics report from your Windows PC and attach it to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/690636/#Comment_690636
• Your forum username: 2Bad

Please let us know if you have any further troubles, but you should receive an automated reply with a Support ID number. If you could post that here, we'll be back in touch as soon as possible. Thanks!

It looks like dev introduced an annoying bug on 8.10.8... any news about a version that fixes it anytime soon?

Got the same problem. Here's the code I got from support email:

[#JMQ-35797-511]

I have a lot of items marked as offline. And some of them appear to have been duplicated?

Here is my code from support mail

[#YZQ-33944-146]

@ag_mike_d Thanks for your response. I had another issue where 1Password would not start. When that problem was resolved the issue discussed in this tread was also resolved (it magically disappeared) at the same time.

Hello folks - Thanks for sending along those Support IDs. It looks responses have gone out.

@uhuhleuh, this continues to be investigated. If you haven't already, could you follow the instructions here and reply with your support ID so we can assist further?

@2Bad, I appreciate you letting us know. If you run into other troubles, we'll be happy to help.