Your session has expired. Please sign in again to authenticate 1Password.

I also have this problem.

The sign in screen opens in a new browser tab even when I update records from the desktop app.
And even crazier: it opens on my main computer's browser when I update a record from the mobile app on my phone!

I really hope this to be fixed ASAP.

@TakanoriKoga

It looks like on of my colleagues has replied to you. Can you continue the conversation with them?

@itw8jDNsps2WH9j2GdXg

I think we're going to need to take a deeper look. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

@1P_Tommy I'm already in touch with the support. Just emailed them logs from the app and the extension. Thanks!

@EliseC @jaybenner

I'd also suggest emailing us so we can get additional details and logs. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. If you're able to send a recording please attach it directly to your message.

Thanks itw8jDNsps2WH9j2GdXg I see your ticket now. Apologies for the extra traffic.

ref: VES-61358-813

@1P_Tommy
Thank you.

I responded to your support email reply.
I also attached the chrome log and 1password.app log

I'm getting the same issue, but only on Linux (Mac is fine.)

Hey @"Leading Geek",

I'm sorry for the trouble.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Thanks Steph, I've done that.