Your session has expired. Please sign in again to authenticate 1Password.

I'm having the same issue. Just now page opened at URL https://NAME.1password.com/signin/?a=IZAWHMO3MBBDJM4SC74Z3PKKHM with message "Your session has expired. Please sign in again to authenticate 1Password." I assume there is a pattern, but it's not yet obvious what the pattern is. This is happening 10-20 times a day for past two days. Environment is Mac OS 13.0.1. Chrome Version 108.0.5359.124 . 1Password plugin Version 2.5.1. 1Password app 1Password 7 Version 7.9.6 (70906002) Mac App Store. I've prepared console log and will send when it happens next.

Hey @posixuk,

I'm sorry for the trouble.

The behaviour you are describing is only affecting users on 1Password 7. I would highly recommend trying out 1Password 8 to enjoy all of our great new features and fixes, here's how: https://support.1password.com/upgrade-mac/.

I hope this helps, let us know how you get on!

Hello steph.giles, thank you for the suggestion but unfortunately v8 is unusable for me and some others as explained here:
https://1password.community/discussion/133491/1password-8-search-keyword-to-filter-results-in-main-window-gone
I need either v7 fixed or the filtering enabled in v8.

Every time I make a change on my 1Password app, the 1Password on my browser flashes up with this message.
Please can someone help? Thanks in advance.

Android 1Password 8.9.10
Firefox Browser 108.0 (64-bit)
1Password Add-on Version 2.5.1

Hey @posixuk, @uwalakab,

In both cases I think it would be good if we could take a closer look at some logs and what may be going wrong.

Can you please send over the following:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!

I am also experiencing this issue on macOS using the chrome extension (I don't have the application installed).

I am also experiencing this issue - Authentication Required Sign into your 1Password account (aaaaaa) to continue.
1Password – Password Manager Version 2.5.1
Chrome Version 108.0.5359.125 (Official Build) (64-bit)
1Password for Windows Version 7.9.832 (because Version 8 so far has been unusable for me)
Windows 10 Pro Version 21H2

Hi @steph.giles I have sent the info. Many thanks.

Re: https://1password.community/discussion/comment/667920/#Comment_667920

Hey @twiddlesThumbs, could you try the following to see if it helps?

1. Right click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, disable "Integrate with 1Password app".
3. Under Accounts & Vaults, sign out of your account.
4. Sign back into your account.
5. Go back to General, and re-enable "Integrate with 1Password app".

Though we can't make the determination just yet, I do want to let you know that it's possible that upgrading to 1Password 8 might be the solution. I saw that you mentioned that 1Password 8 has been unusable on your end. Could you tell me a bit more about why that is?

Hey @uwalakab, thanks for sending over the info. Did you get a reply yet? If not, please share your Support ID with us here and we'll look into it.