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A
Anonymous
February 13, 2023
Question

Yubikey 5C not working for android, but works for windows app

  • February 13, 2023
  • 3 replies
  • 554 views

My Yubikey 5C is not able to authenticate as 2FA in my android app, but works fine for windows app and 1password.com (proving that I have properly registered this security key with 1password).

When I try to use it for android, 1password starts some "pairing your Yubikey" process but can never complete it.

1Password Version: 8.9.13
Extension Version: Not Provided
OS Version: Android 13
Browser:_ Not Provided

3 replies

A
Anonymous
February 17, 2023

Hey @tz9, welcome to our Community! This is a known bug where 1Password for Android is not able to detect the Yubikey, and our development team is continuing to investigate. Apologies for the trouble that this has caused.

In the meantime, other users have reported that setting up a TOTP with an authenticator in addition to the Yubikey has allowed them to sign in to the Android app.

Let me know if there's anything else I can help with.

ref: dev/core/core#19182

A
Anonymous
March 24, 2023

Hi, any updates on this?

1P_Timothy
Community Manager
1P_Timothy
Community Manager
March 28, 2023

Hi @mcatower thanks for following up with us. Work is still ongoing on this issue and I do not have any specifics on a date when the fix will be available. My apologies for any inconvinience!

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