Question

1Password for Windows Slow

Forum|Forum|2 months ago
April 24, 2026
2 replies
61 views

For the past 2–3 weeks, Windows Client from 1Password has been extremely slow for almost all internal staff and customers (MSP version) – for example, when searching and then displaying the results – and keeps going offline (the red cloud appears and it has to be reconnected). When can we expect the situation to improve? It’s making work incredibly tedious. Version 8.12.12 and the Version before also.

1P_Gem

1Password Employee

Hi @1psidctm, I'm sorry to hear that 1Password for Windows is extremely slow and keeps going offline.

Would you be able to send in a 1Password diagnostics report from an affected device, so our team can investigate this further?

Send a diagnostics report (Windows)

Attach the diagnostics to an email message addressed to: support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password-work/problems-since-2-3-weeks/169730
Your forum username: 1psidctm

You'll receive a reply with a Support ID number. Please post that number here to help us join the dots. Thanks!

1

1psidctmAuthor

Request 582225

1

1psidctmAuthor

1Password Support Request 582225

1P_Gem

1Password Employee

Hi @1psidctm, thanks for letting me know! I can see that we've received your email, and one of my colleagues will be in touch with you there as soon as possible.

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