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March 18, 2026
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Barracuda Networks

  • March 18, 2026
  • 3 replies
  • 78 views

1Password will not autofill the one-time password for the Barracuda login page for BarracudaNetworks.com. It works with your username and password fine, but the multi-factor authentication must be manually dragged or copy and pasted into the website field.

I found posts about other Barracuda sites having the exact same issue on here dated 3 years ago. Has any progress been made by any chance at fixing this? Barracuda is quite a popular site in the world of IT. Thank you.

Best answer by wbailey

I figured it out. I needed to add another webpage to my entry as it changes. User error :-) Thank you.

3 replies

1P_Dave
1Password Employee
March 18, 2026

Hello @wbailey! 👋

I'm sorry that 1Password isn't filling your one-time password on BarracudaNetworks.com. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

  1. Open the website in question until you can see the field that you're referring to.
  2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

 

Attach the resulting JSON file to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password-work/barracuda-networks/168628
  • Your forum username: wbailey
  • A link to the affected webpage.
  • Please do not post the file here on the forum.

 

You should receive an automated reply with a Support ID number. Please post that number here. Thanks very much!

-Dave

wbaileyAuthor
March 19, 2026

Thank you for the reply and assistance!  I sent the email with all the information in it that you requested I send.

1P_Gem
1Password Employee
March 20, 2026

Hi @wbailey, thanks for the update! I can see that we've received your email, and a member of the team should be in touch with you there as soon as possible.

wbaileyAuthorAnswer
March 26, 2026

I figured it out. I needed to add another webpage to my entry as it changes. User error :-) Thank you.

1P_Gem
1Password Employee
March 26, 2026

Hi @wbailey, I'm glad to hear you've gotten it figured out! Thanks for letting us know, and for taking the time to share the solution here.