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paulz
April 23, 2026
Solved

Chrome passkey popup

  • April 23, 2026
  • 3 replies
  • 125 views

I have this issue where Chrome's passkey popup overlays 1Password. The device is Entra joined and the passkey is bound to the device. Deleting the passkey in Windows settings is not an option.

Everytime i visit a Microsoft login page the Chrome passkey popup also shows over 1Password. This only happens when using Windows 11 + Chrome. Using Windows 11 + Microsoft Edge does not show any popup from MS. 

  • 1Password is set as the default password manager in Chrome

Any recommendations?

1Password Version: 8.12.10
Extension Version: 8.12.12.44
OS Version: Windows 11 25H2 | 26200.8246
Browser: Chrome 124.0.7444.163

Best answer by ChrisC1P

Thanks for replying with that screenshot @paulz 

Sorry for the delay in getting back to you.

Since you're unable to delete the passkey from Chrome's password manager, there's no way to prevent it from being suggested. Chrome Autofill will offer autofill suggestions for any data stored in it.

As a workaround, you can create another browser profile and install 1Password for Chrome there.

 

Let me know if you have any other questions.

-Chris

3 replies

ChrisC1P
ChrisC1P
1Password Employee
April 23, 2026

Hi @paulz thanks for reaching out!

I understand that you're seeing a prompt from Chrome to use a passkey to sign in to Microsoft sites and this issue doesn't occur in Edge.

It looks like you have a Microsoft passkey saved in the Chrome password manager that isn't in your Edge browser. You mentioned that deleting the passkey in the Windows settings isn't an option however, are you able to delete it from the Chrome password manager? Chrome's password manager will always offer autofill suggestions for any data stored even if 1Password is enabled as the default password manager.

You can check your Chrome passkeys by pasting chrome://settings/passkeys in Chrome's address bar.

Let me know how it goes or if you have any questions.

-Chris

P
paulzAuthor
April 24, 2026

Hello Chris,

The passkey is bound to the Windows login. This is an Entra joined device with an Entra ID account login if that made sense. 😅

- Paul

ChrisC1P
ChrisC1PAnswer
1Password Employee
April 28, 2026

Thanks for replying with that screenshot @paulz 

Sorry for the delay in getting back to you.

Since you're unable to delete the passkey from Chrome's password manager, there's no way to prevent it from being suggested. Chrome Autofill will offer autofill suggestions for any data stored in it.

As a workaround, you can create another browser profile and install 1Password for Chrome there.

 

Let me know if you have any other questions.

-Chris

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