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Nov 5, 2025 1:27 PM UTC
Question

Eliminated Entra user keeps stuck in 1password

A user removed from a group in EntraID is still active in 1Password with an active license.

What can I do to remove them directly from the 1Password console? I've tried adding them back to the group, removing them from the group, and they're still there.

Please help.

1 reply

1P_SimonH
Community Manager
Community Manager
Nov 5, 2025 5:45 PM UTC

Hi @fborquez,

Please email support@1password.com for assistance with this. The answer will depend on a number of variables that you might not want in a public forum. Thank you!