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lspeterman
Feb 12, 2026 2:05 PM UTC
Question

Enterprise updates - MSI Update Codes?

We're having some issues with Windows users getting the desktop client uninstalled. I've confirmed we're deploying the MSI package. My engineer is asking if the ugprade codes are built in so that the MSI can detect it at runtime and go into major update mode vs. us having to do an uninstall as well. Here is an example of the command:

"msiexec.exe" /i "AgileBits.1Password.8.12.2.37.X64.msi" /qn REBOOT=ReallySuppress ALLUSERS=1 MANAGED_UPDATE=1

Our users lack the ability to update the client themselves due to our desktop restrictions.

5 replies

1P_Gem
1P_Gem
1Password Alum
Feb 12, 2026 3:25 PM UTC

Hi @lspeterman, thanks for your question.

This is something our support team will be best placed to advise on. Could you email in to support@1password.com with the following:

  • A link to this thread: https://www.1password.community/discussions/1password-work/enterprise-updates---msi-update-codes/167416
  • Your forum username: lspeterman


You'll receive an automated reply with a Support ID number.  Post that number here.  Thanks!

lspetermanAuthor
Feb 20, 2026 3:35 PM UTC

This has been resolved. The short answer we got from support is that it does include the update codes. This can be closed.

Trevor_1P
1Password Employee
Trevor_1P
1Password Employee
Feb 20, 2026 4:29 PM UTC

Hi @lspeterman,

Thank you for the update! I'll close the thread now.

lspetermanAuthor
Feb 12, 2026 4:39 PM UTC

Thanks Gem, I've sent the email, support ID is WFB-72297-744

1P_Gem
1P_Gem
1Password Alum
Feb 13, 2026 8:43 AM UTC

Hi @lspeterman, thanks for letting me know! I can confirm that we've received your email, and one of my colleagues will send you a reply via email as soon as possible.

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