How do I enable popup for login page

Hello ​@vedang0420! 👋

I’m sorry that you’re seeing your login credentials be unexpectedly suggested on a subdomain. Just to confirm: for each subdomain do you have a separate login item that only contains that subdomain as the website address (for example, “abc.service-now.com”) set to Only fill on this exact host: Change where a login is suggested and filled

Make sure that none of the logins items have just “service-now.com” (with no subdomain) saved and that all login items are set to Only fill on this exact host. 

If that’s already the case then can you tell me on which device and in what browser you’re running into this issue? 

-Dave

Hi Dave,

Thank you for your response.

I’m going to rephrase that so there is a clear distinction.

Here, I’m calling abc.service-now.com and xyz.service-now.com different instances.
I have 3 such instances, and I’ve saved 3 separate logins / passkeys, where I’ve selected “Only fill on this exact host” where the help text says “This item will fill only on abc.service-now.com never on subdomains and parent domains.” This has been selected on each saved login.

This prevents the password for abc popping up on xyz and vice versa.

The intention is that the password only pops up on the login page
eg. abc.service-now.com/navpage.do

But the password is also popping up on any of the millions of subdomains.
eg. abc.service-now.com/sys_user.do
abc.service-now.com/rm_story.do.do
abc.service-now.com/api_key.do.do

I’ve been using ‘hide on this page’ but that gets tiresome because there are so many subdomains. AND it needs to be done per instance
eg.
abc.service-now.com/sys_user.do
xyz.service-now.com/sys_user.do
need to be separately hidden.

I’m primarily using Chrome on my Macbook M4 Pro.

I hope this explains the issue but please let me know in case anything is needed.

Thanks & Regards,
Vedang