Inconsistent Searching Between Platforms

Question

Apologies if this is not in the right format or if I'm missing a formality. I did not notice a sticky post detailing proper introductions for new posters.

We have an employee migrating from KeePass to 1Password as part of our organization-wide adoption. Unfortunately, they have encountered some issues with the 1Password extension that I was unable to resolve. Similar problems have been reported in other tickets, but, based on my observations, these issues are not correlated across the different 1Password platforms.

Core Issues:

In KeePass, users could search for strings found in any field, including URLs, notes, and other metadata.
In 1Password, however, search functionality only locates entries if the string is in the title, and does not search within other fields such as URLs, notes, or custom fields. This limitation significantly reduces the ability to efficiently locate entries, especially as the number of passwords, links, and other credentials grows.
After migrating from KeePass to 1Password, links that previously appeared clickable in the Note field are now displayed as plain text and cannot be directly accessed by clicking.

It is worth noting that the user is currently working exclusively with the extension. I have tested this on the desktop application and the web console and can confirm that the search functionality works differently on both platforms. This inconsistency between the extension and the desktop application is causing frustration among our users.

With that being said, I’d like to request consistent search functionality across all platforms. This would make it much easier for users to locate information and ensure a smoother transition from other password managers like KeePass.

Thank you.

1P_Dave · Answer

Hello @rmarshall! 👋Thank you for the feedback! The search feature works differently in the browser extension and in the 1Password app. While the 1Password app searches through all fields, 1Password in the browser searches through a more limited set of fields that doesn't include the notes field. While I can't make any promises, I've filed a feature request to have our team look into adding more consistency to the search experience across platforms. After migrating from KeePass to 1Password, links that previously appeared clickable in the Note field are now displayed as plain text and cannot be directly accessed by clicking.Does this only affect items that were imported from KeePass? If you create a new Login item in 1Password with a notes field that contains a URL then can you click that URL? In the affected items, does the URL look like this: https://www.domain.com-DavePB-52518607

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