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July 6, 2026
Question

Lag in populating 1Password after updating in browser extension

  • July 6, 2026
  • 1 reply
  • 0 views

The issue is that I use the 1P browser extension to create or update a password. There is an unexpected latency period where the item does not populate into 1Password. This can cause a problem sometimes when you need to find out what the new password is.

The attached screen shot shows an example of this case. It shows a newly created password for Calendly in the browser extension. It also shows an attempt to search for that item in the main 1P app. But there is no item shown there for Calendly.

Eventually the item does show up in the main app, but until that happens, there is inability to perform some action that I was attempting at the time.

 

1 reply

1P_Gem
1Password Employee
July 7, 2026

Hi ​@jasimon9, thanks for posting!

 

A noticeable delay in syncing new and updated items definitely isn’t intended behaviour, and I’d like to have our team investigate this further. Could you reproduce the issue, then create and share a 1Password diagnostics report from the 1Password desktop app: Send a diagnostics report (Mac)

 

Attach the diagnostics to an email message addressed to: support@1password.com

 

With your email please include:

 

  • A link to this forum thread
  • Your forum username

 

You’ll receive a reply with a Support ID number. Please post that number here. Thanks!