Question

Locked out of admin account due to MFA

Forum|Forum|5 months ago
January 21, 2026
2 replies
75 views

Hi, i have tried email, chatbot, raising support tickets and even phone call to your Toronto office but have NOT gotten any support as a Business user for 2 days. It's kind of embarrassing for you that I have to post on a community channel and share confidential details in hopes of getting support.

Here are the relevant tickets: pls review them. I will not post info here.

DWI-74496-584

UKM-44497-996

Tom

The mods wouldn't have it any other way, you should definitely not post info. I'll add a ping to them for you.

1P_Dave

1Password Employee

Hello @tahaghaznavi! 👋

I'm sorry that you're unable to access your 1Password account, I definitely understand how this is stressful situation. I see that my colleague sent you an email in the last hour and we've received your latest reply. One of my colleagues will reach out to you again soon.

Please keep an eye on your inbox. To avoid duplicating efforts, I've closed this thread.

-Dave

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO

Scanning file for viruses.

This file cannot be downloaded