Skip to main content
August 18, 2026
Question

Login Error App MAC

  • August 18, 2026
  • 1 reply
  • 7 views

Hello folks,

Could someone help me?

I use 1Password for work, and I've been unable to log in using our configured SSO for the past few days.

I always use SSO to access 1Password, but now I'm getting the following error when I try to log in:

"Unable to sign in. We couldn't sign you in to the account. Make sure you're using your work account and try again. If you need more help, contact your administrator."

If you need any additional information or logs, I can provide them.

Thank you!

1 reply

1P_Dave
1Password Employee
1Password Employee
August 19, 2026

Hello ​@HermithAndrade! 👋

I’m sorry that you’re running into issues when trying to access 1Password. My colleague from our support team sent you an email yesterday, reply to that email and they’ll be able to help further. 

If you don’t see the email then please check your spam/junk folder. 

-Dave