New login interface (1Password for Mac 8.12.34)

Forum|Forum|20 days ago
September 10, 2026
5 replies
5 views

The new user is about a 50% useful approach. There are two choices for the user: 1) to click on their UID for the site and 2) to click on the password manager of choice. With respect to (2), my choices are 1password and Apple’s password.

Regarding (1). If I click on my UID, I am first faced with a 1PW auth challenge, then after watching in the background 1PW’s autofill, I am go sent to the essentially the same initial screen with two opportunities to use the UID (one from each of password managers) and then the same password manager choices below. If I click on the UID, I am asked to authenticate again. Looks like the interface is in a do loop with no way out...unless the user realizes to click outside (not on any of the choices offered, which causes the website login to be displayed. Very poor form.

Regarding (2). This takes a sequence of 1 click, double-click to select (both in 1PW, and then an additional click in the website’s login.

Over arching question on (1). Why does the user have to re-authenticate with 1PW in this process when(if) they are already logged into 1PW on the their machine/browser?

This new interface is about 50% effective in my view as I understand it at the moment and not intuitive to my thinking.

macOS

This topic has been closed for replies.

1P_Dave

1Password Employee

Hello @cvadmin! 👋

It sounds like you’re using macOS AutoFill, which 1Password has started supporting as of this summer. You can turn the additional authentication prompt from macOS with these steps:

From the menu bar, select the Apple menu > System Settings.
In the sidebar, select Touch ID & Password.
Turn off Use Touch ID for autofilling passwords.

I hope that helps!

-Dave

C

cvadminAuthor

Hey Dave,

I am not using touch id when I attempt to use this prompt from the new login UI.

To be clear, the feedback I’ve given is based solely on clicking via the touchpad on the laptop, or a mouse and trackpad on a desktop.

Note that I do use touch id to validate credentials when launching 1password, which I don’t want to turn off.

Other thoughts?

Thank you,

John

1P_Dave

1Password Employee

@cvadmin

Are you able to share a screenshot of the prompts that you’re seeing so that I can better understand the situation? If you’d like like to avoid sharing them in the public community then you can email them to support@1Password.com and include a link to this thread.

After emailing in, you'll receive an automated reply with a Support ID. Post that here, and I'll be able to locate your message.

-Dave

C

cvadminAuthor

1P_Dave, I’ve fulfilled your request sending screenshots to the email you suggest.

John

1P_Dave

1Password Employee

@cvadmin

Thank you for sharing the screenshots! They’ve made it to our support team and one of my colleagues will send you a reply via email as soon as possible.

Since we now have a communications channel open with email, I’ll close this community thread.

-Dave

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