No response from Support after 10 days. Paid for full year on AWS marketplace. What's going on?

If 1password cannot properly setup accounts through AWS marketplace, please stop providing that option.

​@mfh 

I’m sorry you still haven’t received a response. I’m following up internally to understand what happened and will make sure you receive a reply as soon as possible.

-Dave

​@mfh 

Thanks so much for your patience, and I’m sorry for the delay in getting back to you. One of my colleagues has now replied to your support ticket. Please respond directly to that message, and they’ll be happy to look into this and help get it resolved.

To avoid having the same conversation in two places at once, I’ve closed this thread. 

-Dave