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awsmarketplace20261025
Nov 6, 2026 1:06 PM UTC
Question

No response from Support after 12 days. Paid for 3-years on AWS marketplace. What's going on?

No response to support ticket after AWS  marketplace onboarding.

I’m following up on ticket  #856122.

Could you please check the status of my request and let me know when I can expect a response?

Thank you for your assistance.

Best regards,

 

 

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related: 

https://www.1password.community/1password-at-work-58/no-response-from-support-after-10-days-paid-for-full-year-on-aws-marketplace-what-s-going-on-25535?tid=25535&fid=58

    This topic has been closed for replies.

    2 replies

    mecadnan
    Nov 7, 2026 5:16 PM UTC

    Same here no response after a week of paid for full year on aws parketplace for 70 licenses. Ticket: 877406

    1P_Dave
    1Password Employee
    1P_Dave
    1Password Employee
    Nov 9, 2026 6:08 PM UTC

    Hello ​@awsmarketplace20261025 and ​@mecadnan! 👋

    I’m sorry for the delay! I’ve located both of your tickets and have reached out to the relevant team internally so they can get back to you as soon as possible via email.

    I’ll close this thread to avoid having the same conversation in two places at once. 

    -Dave

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