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Sep 22, 2026 2:41 PM UTC
Question

No way to authenticate using TouchID during remote session

Issue

I sometimes have problems authenticating to 1Password because I am offered a TouchID prompt during a remote connection where I obviously can't access the TouchID key.

Summary

  • This is mostly (if not always) related to SSH key authorization
  • I have three Macs in different locations and often remote from one to another
  • I use 1Password to manage my SSH keys
  • On the remote mac I have the following in ~/.ssh/config. Usually for command line sessions, this bypasses 1Password and I'm prompted for a passphrase on the command line:

Host *

    Match exec "! netstat -an -p tcp | grep ESTABLISHED | grep -q '\.5900'"

        IdentityAgent ~/Library/Group\ Containers/2BUA8C4S2C.com.1password/t/agent.sock

 

  • Screensharing (VNC) sessions are a crap-shoot: sometimes I get a TouchID prompt with no way to switch to a keyboard prompt.

Detail

When trying to log into a website in a browser, or using SSH in a terminal, a prompt comes up where the only option is TouchID:

Prompt from terminal command `ssh . . .`
Prompt from web login page


It seems like other times that the prompt has an option to switch to keyboard to unlock 1Password. I can't find examples of that offhand, except for the 1Password unlock window:

 

Open 1Password: Initial
Open 1Password: after first prompt cancelled.


There is another thread about this, but no solution. Is there a shortcut or trick to switch to keyboard authorization when the option is not available in the dialog?

5 replies

1P_Gem
1Password Alum
Sep 28, 2026 7:36 AM UTC

Hi ​@trinkel, thanks for posting. Does pressing the return key while the 1Password Access Requested dialog is focused allow you to switch to entering the account password instead?

trinkelAuthor
Sep 28, 2026 12:27 PM UTC

Well, yes it does. Thanks!

I tried it in one of the scenarios and a password dialog opened at the bottom of the dialog. That works.

It could stand to be a little more obvious though.

Thanks for responding. This helps a lot.

1P_Gem
1Password Alum
Sep 29, 2026 7:04 AM UTC

Hi ​@trinkel, glad to hear this helped! I can definitely understand how this could do with being made a bit more obvious, and I’ve filed your feedback with the team for future consideration.

trinkelAuthor
Sep 29, 2026 11:44 AM UTC

Thanks!

1P_Gem
1Password Alum
Sep 30, 2026 8:01 AM UTC

You’re very welcome! Don’t hesitate to reach back out if there’s anything else we can help with.