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September 21, 2026
Question

Passkey as 2FA?

  • September 21, 2026
  • 1 reply
  • 2 views

My workplace recently implemented passkey support in our SSO system. Unfortunately they only trust physical devices like a YubiKey for full passwordless login, so I can’t use 1Password for that. However they allow synced passkeys stored in 1Password to be used as a second factor instead of OTPs.

What I did: I deleted the old OTP and instead created a passkey by scanning the QR code provided by our SSO on my iPhone. This brought up 1Password, were I attached it to the correct item which has our websites, my username and password stored. To test, I navigated to outlook.office.com in Safari on the iPhone, which brought up our SSO login prompt. Now I was offered to use the passkey to login, with didn’t work, since it’s only authorised as 2FA, not for a full login.

Now the different UIs started kinda tripping over each other. I could not figure out how to select the correct user/PW combo from iOS/1Password’s menu to fill in instead of the passkey. I couldn’t even manually select the entry fields to enter or copy and paste user/PW. In the end I resigned, deleted the passkey and set up good old OTP again.

So my question boils down to this: Is there a way to set up 1Password so that it autofills user and PW on the first prompt, then uses the stored passkey on the following 2FA prompt?

Best regards, Armin

1 reply

1P_Dave
1Password Employee
1Password Employee
September 22, 2026

Hello ​@ArminS! 👋

I’m sorry that you’re seeing confusing passkey prompts when attempting to login to your workplaces SSO system. Typically, passkeys saved in 1Password are only supported for sign-in, not two-factor authentication. So that we can take a closer look, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:
- A link to this thread: https://www.1password.community/1password-at-work-58/passkey-as-2fa-25647
- Your forum username: ArminS

You should receive an automated reply with a Support ID number.  Please post that number here.  Thanks very much!

-Dave