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kwlsmith
Sep 16, 2025 1:49 AM UTC
Question

Pending Invitation

HI, I have invited a new member to my team however the team member invited is not receiving the invitation in his inbox.  How do I trouble shoot it to check if 1P has sent the email invitation?

2 replies

1P_SimonH
Community Manager
1P_SimonH
Community Manager
Sep 16, 2025 6:58 PM UTC

Hi @kwlsmith,

If you've confirmed the email address is accurate and the message isn't going to spam, you can email us at support@1password.com and our team can check the email logs to ensure that the invitation is being sent.

kwlsmithAuthor
Sep 17, 2025 3:52 AM UTC

Thank you for the response.  Will do...

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