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kwlsmith
September 16, 2025
Question

Pending Invitation

  • September 16, 2025
  • 1 reply
  • 63 views

HI, I have invited a new member to my team however the team member invited is not receiving the invitation in his inbox.  How do I trouble shoot it to check if 1P has sent the email invitation?

1 reply

1P_SimonH
1P_SimonH
Community Manager
September 16, 2025

Hi @kwlsmith,

If you've confirmed the email address is accurate and the message isn't going to spam, you can email us at support@1password.com and our team can check the email logs to ensure that the invitation is being sent.

K
kwlsmithAuthor
September 17, 2025

Thank you for the response.  Will do...

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