Skip to main content
May 21, 2025
Solved

Service is down for our org

  • May 21, 2025
  • 3 replies
  • 103 views

Okta login is no longer working - it instantly failed with a generic error. No one can log into 1PW. 

Best answer by 1P_Dave

@Andrew-B-at-Vivun 

I'm sorry for any issues you had using 1Password earlier today. Our team has implemented a fix for the issue and is monitoring the results. You should be able to use 1Password normally again although some users may need to authenticate again.

Additional information is available on our status page.

If you are still having trouble using 1Password then please let me know. 

-Dave

3 replies

1P_Dave
1Password Employee
May 21, 2025

Hello @Andrew-B-at-Vivun! 👋

I'm sorry that you are having issues with 1Password. 1Password services are currently unavailable or slow to respond for some users, our engineers have identified the issue and are deploying a change to mitigate it: https://status.1password.com/

Can you post a screenshot of the error message that you're seeing? Make sure that nothing sensitive is visible in the screenshot. Your screenshot will help me to determine if you're affected by the current issue.

I look forward to hearing from you.

-Dave

May 21, 2025

Looks like 1PW is experiencing a global outage per the status page.

 

1P_Dave
1P_DaveAnswer
1Password Employee
May 21, 2025

@Andrew-B-at-Vivun 

I'm sorry for any issues you had using 1Password earlier today. Our team has implemented a fix for the issue and is monitoring the results. You should be able to use 1Password normally again although some users may need to authenticate again.

Additional information is available on our status page.

If you are still having trouble using 1Password then please let me know. 

-Dave