Question

sidebar keeps disappearing after I created a new entry

Forum|Forum|6 days ago
August 10, 2026
6 replies
6 views

I am a new user. I created a vault, imported my old passwords into my Personal vault… everything was fine until I created a new entry with a secure note. Now my sidebar keeps hiding. I bring it up by clicking the sidebar icon on top, I see the sidebar, I do something with it, and the minute i hit enter, the sidebar disappears again. how can I keep it on my screen?

I tried Cntl-shift-D and that just brings up chrome bookmarks. Isn’t there somekind of “pin sidebar on screen” function somewhere?

Help, this is driving me crazy and making it hard for me to do anything.

S

scorpAuthor

I was using the 1password Website, when this happened.

Trevor_1P

1Password Employee

Hi @scorp,

You can keep the sidebar open by clicking the icon at the top right of the sidebar, shown in the screenshot below.

Let me know if that doesn’t work for you!

S

scorpAuthor

That is not true. If you are on the website 1password, and click that icon when the sidebar is open, it closes the sidebar. It does not lock the sidebar.
on the website - you need a separate “lock sidebar function” or something to lock the temporary sidebar.

Trevor_1P

1Password Employee

Hi @scorp,

You mentioned:

I bring it up by clicking the sidebar icon on top, I see the sidebar, I do something with it, and the minute i hit enter, the sidebar disappears again.

To confirm, is this icon you’re referring to?

If so, could you confirm if the issue persists after you sign out of your account then sign back in? Additionally, does it also occur when signing in using an incognito window in Chrome?

S

scorpAuthor

yes, that is what I am referring to. That is the icon ON THE SIDEBAR when it is open. When I click it, the sidebar HIDES/CLOSES - it does NOT LOCK IT.

There is an icon to the very top left of the website - to the left of the profile avatar - when the sidebar is hidden, that if I click it VERY FAST AND HOLD IT DOWN, before the sidebar open - that seems to lock it. The problem is as soon as I hover over it, the sidebar pops open in temporary state and covers that lock item so I can’t lock it. Then I have to play - can i close the sidebar and click that upper sidebar on the top left fast enough to hold it down and lock it. I don’t seem to have those olympic skills.

here is a crude picture of the sidebar icon I’m talking about when the sidebar is closed - I highlighted it yellow - added a pink arrow pointing to it

S

scorpAuthor

I downloaded the Windows version of 1Password to my PC. This has a separate “hide / unhide” function available (if you click the 3 dots seen when the sidebar is hidden or not). That is functional and easy to use. The website 1password needs to add a separate sidebar hide/unhide available when the sidebar is both hidden and not hidden.

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO