Trouble signing into a recoverd account: Keep getting asked to transfer encryption key from another signed-in device. I'm not signed in anywhere else.

Question

Trouble signing into a recoverd account of an ex-employee: Keep getting asked to transfer encryption key from another signed-in device.  However, I'm not signed in as that user anywhere else.

1P_Dave · Answer

Hello ​@Kayem68! 👋I’m sorry that you’re unable to sign into a recently recovered 1Password account. I see that you opened a support ticket with our team and one of my colleagues will send you a reply soon, keep an eye on your inbox.Since we have a communications channel open via email, I’ll close this thread.-Dave

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