Virus Alert from Forticlient

Hello @hereisjavi! 👋

I'm sorry that you're seeing a virus warning on your Mac. I'm not currently seeing any other reports of this from other customers, since you're using a work machine I recommend that you reach out to your employer's IT team so that they can look into this further from their end and make sure that your Mac is secure.

If they determine that the issue isn't limited to just your Mac, please open a ticket with our support team by sending an email to support@1Password.com along with a link to this thread.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

Good morning,


We use 1PW and Forticlient in our estate and have seen the same for 1PW for Mac.

User is running 1Password for Mac 8.10.78


I have access to the Forti estate and this is the info I see related to the actions taken;

"Malware:PossibleThreat/170896788 in /Applications/1Password.app/Contents/XPCServices/OP Updater Service.xpc/Contents/MacOS/OP Updater Service found by realtime scan. Quarantine success"

I'm seeing this hit a number of hosts in the estate (All MacOS), so it does appear to warrant investigation.

I've asked one of my users to manually update via the stable release website to test if it allows updating via that method.

Many thanks