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areson111
Jan 30, 2026 12:52 PM UTC
Solved

Unknown: (504) (Unknown), An unknown error occurred

I'm ussing 1password cli in CI to load the secrets:

op read "op://[1password-address]" >> [env-file]

It works locally but on the CI I get an error:

https://github.com/Heydonto/heydonto-stack/actions/runs/21516022746/job/61994479498?pr=102#step:7:15 Error: 2026/01/30 12:41:15 could not read secret 'op://dev-secrets/.env.': could not get item dev-secrets/.env: Unknown: (504) (Unknown), An unknown error occurred.

We have a complex infra and we run op read a lot, is that a problem?

    1P_Dave
    1P_DaveAnswer
    1Password Employee
    Jan 30, 2026 8:14 PM UTC

    I'm sorry for any issues you had using 1Password earlier today. Our team has implemented a mitigation for the issue and has confirmed that the issue is now resolved. You should be able to use 1Password normally again. Additional information is available on our status page.

    If you are still having trouble using 1Password then send an email to support@1Password.com and our team can help further.

    -Dave

    View in thread

    6 replies

    zywopus
    Jan 30, 2026 1:11 PM UTC

    Same here, we've been having the same CI issue for an hour or so. 

      pmdarrow
      Jan 30, 2026 2:47 PM UTC

      Yeah our CI is failing with this error frequently now. status.1password.com isn't showing any outage though 😞

      zywopus
      Jan 30, 2026 3:26 PM UTC

      @1P_SimonH Any update on this issue? It's blocking all our deployments.

        1P_Timothy
        Community Manager
        1P_Timothy
        Community Manager
        Jan 30, 2026 3:54 PM UTC

        Hi @areson111, @zywopus, @pmdarrow. Thanks for flagging this, and my apologies for any trouble this has caused. Our team is investigating this issue, and working to mitigate it. 

        You can keep an eye on our status page, and let us know if you see any improvement or further issues. Thanks again.

        1P_Dave
        1Password Employee
        1P_DaveAnswer
        1Password Employee
        Jan 30, 2026 8:14 PM UTC

        I'm sorry for any issues you had using 1Password earlier today. Our team has implemented a mitigation for the issue and has confirmed that the issue is now resolved. You should be able to use 1Password normally again. Additional information is available on our status page.

        If you are still having trouble using 1Password then send an email to support@1Password.com and our team can help further.

        -Dave

          zywopus
          Jan 30, 2026 8:47 PM UTC

          Everything's fine now, thank you!

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