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alex_l's avatar
alex_l
New Contributor
7 months ago

Password for support teams

Hello,

I need to have a generic account for my support team that are supporting external clients (we are an IT service firm).  I don't want them to see the password for the client admin account but they need to login, and it's using MFA.

Is there a way to do that with 1Password?

Thanks!

 

authentication

2 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 months ago

    Hello alex_lā€‹! šŸ‘‹

    Welcome to the community! Just to clarify, are you trying to give your support team access to a 1Password account owned by your clients? Or are you trying to save your client's login credentials for other websites in 1Password and then share them with your support team in such a way as to allow them to sign into those websites but, at the same time, not be able to see or copy the passwords for those websites?

    I look forward to hearing from you.

    -Dave

  • AJCxZ0's avatar
    AJCxZ0
    Silver Expert
    6 months ago

    Could you rewrite the question in 1Password terms, i.e. Item, Vault, Collection, Account, etc. and clarify what  you mean by "client admin account" in relation to these?

    You might also update the title to something more accurately describing your question.