Forum Discussion

theoffydora's avatar
theoffydora
New Contributor
2 years ago

1 password on browser logs me out every 30 mins , what can be the issue this is happening?

i use 1 password to save my passwords at work and because i am working a full day, my 1password is always open on my browser except i lock my screen then i have to log into 1 password when i log back...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello theoffydora, thank you for writing in. I'm sorry about the trouble.

To confirm, are you referring to 1Password.com or the 1Password extension?

If you're referring to the 1Password extension, do you use the 1Password desktop app alongside the 1Password extension? If not, which Auto-lock settings are enabled in the 1Password extension settings?

  1. Open your browser and unlock 1Password in the browser.
  2. Right-click the 1Password icon in your browser's toolbar and select "Settings".
  3. In the Security section, which options are set?

If the 1Password desktop app is installed on your device, the Security section will show "Review your security settings in the Password desktop app." instead. Here's a screenshot for reference:

Click the "Open 1Password" button beside it, and adjust the Auto-lock settings there.

I look forward to hearing back from you.

-Evon