Forum Discussion

theoffydora's avatar
theoffydora
New Contributor
10 months ago

1 password on browser logs me out every 30 mins , what can be the issue this is happening?

i use 1 password to save my passwords at work and because i am working a full day, my 1password is always open on my browser except i lock my screen then i have to log into 1 password when i log back...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
10 months ago

theoffydora

Can you confirm that you adjusted the auto-lock settings in 1Password 8? There is an obscure bug that a few people have encountered around this situation. I'm curious if you've hit the same thing. It might be helpful to get you into email support where the team can work with you on a one on one basis to see if we can resolve the trouble. If you'd like to do that email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.