1P 8 (mac) not copying one time passwords to the clipboard

This copying issues is also happening for me on Windows. I'm using Firefox and while existing codes will prefill. When i add 2FA codes to new login entry and need to copy the code to proceed it doesn't save to clipboard.

Really the main thing is to have the OTP copied to the clipboard the way the 1P7 addon does it (and after about 30s it reverts the clipboard back). Not all websites have a standard OTP method - and having it copied to the clipboard was a great solution!

eg. a lot of sites for work that are not public facing.

Hey khaosspawn. I wanted to look into the Fidelity issue you mentioned, but it doesn't look like they support standard TOTP, just SMS and the Symantec VIP app. Is this a special account type or perhaps a different site from the norm? Any additional clarification you might have so we can look into this is most appreciated. :smile:

Thanks for the feedback, khaosspawn.

I'll look into the filling on Fidelity and potentially bringing back the ability to have OTPs copy to the clipboard automatically. We never had that in our WebExtensions because we couldn't restore the previous clipboard, which leads to some pretty bad UX. However, in Safari or any other browser with a desktop app, we can use system APIs.

In the meantime, if you find more pages that don't automatically fill OTP (clicking into the field can help there, too), please let us know, and we can likely get support added quickly.

Sorry folks! It has been a very long day. I totally missed not being copied to the clipboard. That's on me. With that, I think I'll call it a day. See you tomorrow.

For 1P7 it depends on the website.

1. Some websites (Amazon.com) - it fills out OTP automatically.
2. But some (eg. Fidelity) it can't fill the OTP automatically - so it copies the OTP to clipboard, you get a notification, and you can paste.

1P8 doesn't do part 2.

At least under 1P7, there are plenty of websites where that auto-fill doesn't work for whatever reason, and then of course there are situations where an OTP code is needed in e.g. a third party application of some kind, etc. where there is no 1Password integration. So it is extremely useful to have it on the clipboard...

khaosspawn AFAIK, there should be no need to copy it to the clipboard, the new extension should be filling for you on the page automatically when you select the OTP field.

1P_Tommy - Just to clarify - I don't need to click anything with 1P7.

I browse to my website and go to the login page. Then:

1. I click on the username - get the little drop down.
2. Select the account to use and it fills in user/pass.
3. Click the website Login to move to the OTP section.
4. 1P7 automatically copies the OTP to clipboard and then I just CMD + V into the field and Submit.

1P8 extension doesn't do part 4.

M1, using the arm64 desktop app. I'll try a restart - but like I said - please let me know if I goofed anything up - or need to do anything else.