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Former Member
3 years ago

1P enters an incorrect username when using command+backslash

Hello,
In Safari, when using the command+backslash shortcut, 1P will occasionally enter an email address that is not associated with the website. This email address is present for some sites and if there is an incorrect entry, it is always this email address. I disabled the keyboard shortcut (in Mac keyboard systems preferences) for this email address, in case this was the issue. This change did not fix the error. Any help is appreciated. Thank you.

1Password Version: 8.9.4
Extension Version: 2.3.8
OS Version: macOS 12.6
Browser:_ Safari 16.0
Referrer: forum-search:https://1password.community/search?Search=incorrect%20username

browser extension
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Hello,
\nIn Safari, when using the command+backslash shortcut, 1P will occasionally enter an email address that is not associated with the website. This email address is present for some sites and if there is an incorrect entry, it is always this email address. I disabled the keyboard shortcut (in Mac keyboard systems preferences) for this email address, in case this was the issue. This change did not fix the error. Any help is appreciated. Thank you.

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: 2.3.8
\nOS Version: macOS 12.6
\nBrowser:_ Safari 16.0
\nReferrer: forum-search:https://1password.community/search?Search=incorrect%20username

","body@stringLength":"732","rawBody":"

Hello,
\nIn Safari, when using the command+backslash shortcut, 1P will occasionally enter an email address that is not associated with the website. This email address is present for some sites and if there is an incorrect entry, it is always this email address. I disabled the keyboard shortcut (in Mac keyboard systems preferences) for this email address, in case this was the issue. This change did not fix the error. Any help is appreciated. Thank you.

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: 2.3.8
\nOS Version: macOS 12.6
\nBrowser:_ Safari 16.0
\nReferrer: forum-search:incorrect username

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