Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Former Member
2 years ago1P for Edge on Windows not unlocking
Hi,
my 1Password Browser Extension on Edge on Windows does not automatically unlock when I unlock the app. I have already tried to uninstall everything and reinstall the app and the Browser Extens...
1P_David
1Password Team
2 years agoHi @hayduk,
Thanks for reaching out! It sounds like the 1Password extension is having some issues communicating with the 1Password app, so I'd like to ask if you can email us some diagnostics so we can take a closer look and help you there:
A diagnostic from the 1Password app: How to send a 1Password diagnostics report
A console log from 1Password in the browser: Save a console log for 1Password in your browser
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/138475/1p-for-edge-on-windows-not-unlocking - Your forum username:
hayduk - Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!