Forum Discussion

Former Member's avatar
Former Member
2 years ago

1P for Edge on Windows not unlocking

Hi, my 1Password Browser Extension on Edge on Windows does not automatically unlock when I unlock the app. I have already tried to uninstall everything and reinstall the app and the Browser Extens...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey Hoelder,

Thank you for these details. I think it would be helpful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!