Forum Discussion

Andrew42's avatar
Andrew42
Super Contributor
2 years ago

1P in browser slow to react.

Not sure where to place this, so please move, if necessary. I run the nightly issue and have noticed since about one month ago that there is a distinct time lag between unlocking the main app and ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hi Andrew42,

I'm sorry for the trouble you are having with 1Password connecting to your desktop app. Can you let me know if this is still the case if you follow the steps below to reset the connection:

  1. Right click the 1Password icon in your browser toolbar and choose Settings
  2. Disable the setting that says 'Integrate with 1Password app'
  3. Restart both your browser and your 1Password app
  4. Re enable the integration setting

Now test to see if 1Password in your browser is unlocked when you unlock your 1Password app.

Let me know how you get on.