Forum Discussion

Former Member's avatar
Former Member
3 years ago

1p8 browser extension slow

Browser extension is incredibly, painfully slow - to the point of being unusable. Authentication at the browser - takes forever. pw lookup - even longer. I've resorted to using desktop, and cutting and pasting un and pw. It's that slow.


1Password Version: 8.0
Extension Version: Not Provided
OS Version: osx 12
Referrer: forum-search:https://1password.community/search?Search=1p8%20browser%20slow

13 Replies

  • Former Member's avatar
    Former Member

    Same here. It had been working pretty well for a few months. For the last 1-2 weeks it's taking ages. At first I thought it was completely failing to find the matching item in my vault, an impression reinforced by 1P offering to create a new masked email as if I were registering (which is especially rich given that it fails to do that more often than not when I actually am.)

    Between this and the thing where functionality is hobbled whenever Chrome has a pending update, usability is really poor more than half the time.

    1P team, I'm sure you guys are tired of people threatening to switch. But if I can't reliably count on 1P being faster and easier to use than Keepass…

  • Former Member's avatar
    Former Member

    I have the same problem on OSX. The quick access menu app sometimes crashes and I have to re-start it. When it is running, access is variably slow - occasionally freezing my entire browser (Chrome) for several seconds. Using the quick access keystroke (OPTION+CMD+\ on OSX) sometimes either doesn't work or the quick access panel takes an age to appear while my laptops fan goes mad. Right now its taking around 5 to 10 seconds for the panel to appear.

    Overall performance of the browser integration and quick access is much worse than it was before version 8 - previous versions of the app were extremely snappy and I never saw performance issues. Back to a native app and speedy performance please!

  • @rand0

    That's not the experience we want you to have. Please email us using support@1password.com. Be sure to use the email address tied to the account in question. I'd like to have one of out extension folks help you resolve this trouble.