Forum Discussion

Leon_Guan's avatar
Leon_Guan
Occasional Contributor
5 years ago

1P8 Desktop data updates not sync with Safari Extension

Sigh, have been pushed to use 1P8 since 1P7 Beta was expired few days ago, I hate Electron app, but got no choices right now. Few things, especially with the safari extension: From Safari ext...
betas
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
5 years ago

Hi Leon_Guan

If you still have 1Password 8 installed I'd like to see if we can get to the bottom of the sync problem you had. To start the troubleshooting process I'd like to review a diagnostic report from 1Password 8. To create one please open and unlock the app, then select 1Password > Preferences > Advanced > Send Diagnostics. Email the resulting file to support+forum@1password.com and include a link to this thread with your email. When you email in you'll get an automated reply from BitBot with a support ID. Please post that ID here so we can 'connect the dots.'

There are a few ways to interact with the 1Password extension. You can use the keyboard shortcut, click on the 1Password icon in the browser's toolbar, use the inline menu, or right click on the page and select the 1Password option from the context menu.

There isn't currently a way to disable spell checking but I'll put in a feature request. :)

Ben

ref: dev/projects/customer-feature-requests#943